Shipping policy
Estimated Delivery Times
|
Service
|
Delivery Time |
| Standard Shipping (within AU) | 2-8 business days |
| Standard New Zealand Shipping | 4-7 business days |
| Standard International Shipping | 7-12 business days |
Dispatch
SPELD SA endeavour to send goods within 5 business days of receipt of your order. If you select “Purchase Order”, goods will be dispatched on receipt of your Purchase Order PDF to shop@speldsa.org.au. Alternatively, if you select “Invoice”, goods will be dispatched on remittance of your payment to accounts@speldsa.org.au.
Tracking
All SPELD SA orders are tracked. As soon as your parcel has been dispatched you will receive a tracking notification via email.
Local Pickup
We offer a Local Pickup service which allows you to order online and pickup your purchase from our Frewville Shop or Educators’ Hub at Black Forest.
Collection times are:
Frewville Shop
2/259 Glen Osmond Road,
Frewville, South Australia
Monday to Friday
9am – 3pm
2/259 Glen Osmond Road,
Frewville, South Australia
Monday to Friday
9am – 3pm
Educators’ Hub, Black Forest
Shop 8, 715 South Road,
Black Forest, South Australia
Monday to Thursday
9am – 5pm
Shop 8, 715 South Road,
Black Forest, South Australia
Monday to Thursday
9am – 5pm
We will email you to let you know as soon as your order is ready. Please wait to receive this email before visiting our shop to avoid disappointment.
Pre-orders
Items available for pre-order will be indicated on the product page. If your order contains pre-order items and available items, please note that your order will be shipped once the pre-order item(s) are received. If you wish to split orders and ship available items first, please email shop@speldsa.org.au.
Pre-orders
Items available for pre-order will be indicated on the product page. If your order contains pre-order items and available items, please note that your order will be shipped once the pre-order item(s) are received. If you wish to split orders and ship available items first, please email shop@speldsa.org.au.
