Shop FAQ

Do you have a store where I can look at the product range?

Yes, you can visit our bookshop. Our address is Shop 8 715 South Road, Black Forest, SA 5035.

How much does shipping cost?

Shipping is automatically calculated at the checkout based on the weight of item(s) and your location.

How can I use my membership discount on my order?

Login to your SPELD SA Member’s account with the email address associated with your membership. At checkout, the discount will automatically apply to your order.

My order contains pre-order items.

Items available for pre-order will be indicated on the product page. If your order contains pre-order items and available items, please note that your order will be shipped once the pre-order item(s) are received. If you wish to split orders and ship available items first, please email shop@speldsa.org.au

What is your return policy?

SPELD SA will provide a refund on the return of the products within 30 days when the product packaging is unopened and remains in saleable condition. You are liable for any postage and shipping costs associated with any refund.

When can I collect my local pickup order?

If you’re based in Adelaide, you can pickup your order from Frewville or Black Forest shop. Select ‘Pickup in store’ at checkout and select the store with stock closest to your location.

We will email you to let you know as soon as your order is ready. Please wait to receive this email before visiting our shop to avoid disappointment.

How do I track my order?

We have made it so easy! You will receive tracking details direct to your inbox once your order has been shipped.

Where do you deliver to?

We ship worldwide!

What payment methods do you accept?

We provide a variety of payment options which can be found at checkout.

Credit Card: We accept Visa, Visa Debit, MasterCard, American Express, UnionPay & JCB.

Purchase Order: Registered schools and educational organisations can pay for online orders (including bookshop, memberships, and workshops) using a school Purchase Order. Once you've placed the order via our website, please email a PDF copy of your Purchase Order to shop@speldsa.org.au .

Invoice: Goods will be dispatched when invoice has been paid in full. Please email your remittance advice to accounts@speldsa.org.au .